Energy Observe
Business water

Business water, switched and simplified

The business water market has been open to competition since 2017. We compare licensed water retailers and handle the switch for you, so you pay a competitive rate without the hassle.

  • Open market since 2017
  • Whole-of-market comparison
  • Switch handled end to end

Energy Observe at a glance

20+

Suppliers compared

17

Years in business

3,000+

Businesses served

200M+

kWh managed

Whole-of-market brokers, trading since 2009.
What we do

Business water retail, made competitive

Since the market opened in 2017, eligible businesses in England can choose who retails their water. We help you make that choice count.

  • Open-market switching
  • Licensed retailers compared
  • Single and multi-site
  • Water and wastewater retail

Since April 2017, eligible businesses in England have been free to choose their water retailer rather than defaulting to the regional incumbent. Scotland has had an open market since 2008. That choice is where the value sits: the wholesale cost of water is set by the regulator, but retailers compete on price and service.

We compare licensed water retailers to find the right fit for your business, then handle the switch. There is no change to your actual water supply or pipework. The water reaching your premises is exactly the same. Only the company that bills and services your account changes.

Savings on water are usually more modest than on energy, because the wholesale cost is regulated. The difference is on the retail side. We make sure you are on a competitive contract with a retailer that suits your business, rather than defaulting to your regional supplier.

Why Energy Observe

What you get when we manage your energy

Whole-of-market comparison

We compare the licensed water retailers across the open market, so your contract reflects real competition rather than your regional incumbent's default.

We handle the switch

Choose an option and we manage the changeover with the retailer. There is no interruption to your supply and no work on your pipes.

No supply disruption

Switching changes only who bills and services your account. The water reaching your premises comes through the same network, exactly as before.

Single or multi-site

Whether you run one site or many, we compare the market for each and handle the switches, so multi-site businesses get competitive water contracts without chasing each one.

The process

How we switch your business water

From your first review to the completed switch, a few straightforward steps.

  1. 1

    Share your details

    Send us a recent water bill and your site details. That is usually all we need to get started.

  2. 2

    We review and compare

    We review your current water charges and compare licensed retailers across the open market for a better deal.

  3. 3

    We handle the switch

    Choose an option and we manage the changeover. Your supply is never interrupted.

  4. 4

    We keep you covered at renewal

    When your contract nears its end, we are on hand to compare the market again so you do not roll onto an expensive default.

Highly professional, responsive and proactive in managing our energy. They have secured very competitive rates and significant savings for the business, and I have no hesitation in recommending them.

G.H. Sheldon Wholesale Bakers

Supplying major UK supermarkets since 1949

Questions

Frequently asked questions

Cannot find what you need? Talk to our team.

Could your business water bills be lower?

Send us a recent water bill and we will compare the open market for you, with no cost and no obligation.