Energy Observe
New connections

New energy connections, project-managed end to end

Opening a new site, upgrading capacity or installing a new meter? We manage the full new connection process with the network operators, so your power and gas are ready when you are.

  • New sites and upgrades
  • We liaise with the networks
  • End-to-end management

Energy Observe at a glance

20+

Suppliers compared

17

Years in business

3,000+

Businesses served

200M+

kWh managed

Whole-of-market brokers, trading since 2009.
What we do

End-to-end new connection management

New connections involve network operators, timelines and technical detail that can stall a project. We manage the whole process so you do not have to.

  • New site connections
  • Capacity upgrades
  • New and replacement meters
  • Disconnections and removals

Whether you are building a new site, expanding an existing one or increasing your electrical capacity, getting a new energy connection means dealing with the network operators who own and run the local infrastructure. The process has its own applications, quotes, timelines and technical requirements.

Energy Observe manages that process end to end. We scope what you need, submit the applications, obtain and compare connection quotes, and coordinate with the distribution network operator (DNO) for electricity or the gas transporter through to energisation.

We also arrange the supply contract for the new connection itself, so the meter goes live on a competitive tariff rather than on expensive default rates. New sites and new meters are exactly where businesses can get caught out, and where we add the most value.

Throughout, you get a single point of contact who keeps the project moving and keeps you informed, so a new connection does not become a bottleneck for opening or expanding.

Why Energy Observe

What you get when we manage your energy

New connections

We manage new electricity and gas connections for new sites, from first application through to energisation.

Capacity upgrades

Need more power for new equipment or expansion? We handle load assessments and capacity upgrade applications.

Network liaison

We deal with the DNOs and gas transporters on your behalf, translating their requirements into clear, everyday language.

Quote comparison

Where the work is contestable, we obtain and compare connection quotes to keep your costs competitive.

Supply set up

We arrange the supply contract for the new meter so it goes live on a competitive rate, not a default one.

One point of contact

A single project contact keeps the connection moving and keeps you updated at each stage.

The process

How we manage your new connection

From first scope to a live, metered supply, four clear stages.

  1. 1

    Tell us what you need

    Share your site, your timelines and what you are connecting or upgrading. We scope the requirement with you.

  2. 2

    We apply and quote

    We submit the applications to the relevant network and obtain quotes, comparing options where the work is contestable.

  3. 3

    We coordinate the works

    We liaise with the network operator and keep the project on track through to energisation.

  4. 4

    We set up the supply

    We arrange a competitive supply contract so your new meter goes live on the right rate from day one.

Energy Observe has managed our various sites for a number of years, looking after pricing, billing queries and any energy related issues we have. They always get back to us quickly and make sure queries are fully resolved. I would recommend them to look after your energy portfolio.

BAPP Group Limited

One of the UK's largest independent fastener suppliers, family-run since 1972

Questions

Frequently asked questions

Cannot find what you need? Talk to our team.

Planning a new site or an upgrade?

Tell us what you need connecting and by when. We will scope it and manage the process with the network operators.