I have used Adam (an account manager at Energy Observe) for a number of years. He has helped us get the best price for our numerous sites, and provided us with the highest level of service. If I have any queries or need any advice on energy, Adam is the first person I speak to.The service that Adam and Energy Observe provide is invaluable.
Scott Clarkson Accounts Supervisor. Deichmann Shoes UK-LTD Mar. 8, 2017
Energy Observe have looked after my portfolio of 68 supplies for the last 4 years, due to having so many properties we found it hard to manage all of the contracts in a timely manner. We spoke to Energy Observe who offered to manage all of our portfolio from getting us really competitive prices that saved us over £124000 per year to general questions about our bills and other aspects of our energy that we were unsure of. I would highly recommend Energy Observe as they are always available to speak to even on a Saturday and have always been very transparent with us.
Thanks for all of your help.
Gill Marchall P.A To Morris Leslie Mar. 8, 2017
What Lynn at Chartered Institute Of Housing said about Matthew Dawson
Thanks for all of your help.Can I just say, you have been an absolute star, your patience and tenacity are a credit to you.
Again many thanks for you help.
Lynn Faulkner Facilities Contracts Manager Apr. 20, 2017
I have been dealing with Stephanie since her time at eon and even though she was not an account manager, she was more than willing to go the extra mile and act as one. We have had difficulties for years dealing with such a large portfolio, and almost all of them are customer service related.
The service I have received from Stephanie at energy observe has been excellent. She is the only person within the company that I have had any correspondence with, and I consider this a good thing. I find it much easier to deal with issues when I speak to the same person each time. She is familiar with us as a business and she is aware of my personal preferences when it comes to utilities, as well as any historical issues or disputes with suppliers.
She is willing to respond to queries almost immediately, I don’t think I have ever waited for a reply more than a day. She will even contact me proactively on occasion to inform me of price changes, or keep me updated with progress on any issues I have raised.
Dane Wilkinson Bill Free Homes Apr. 20, 2017